Software assurance sa is microsofts discounted offer to prepurchase future upgrades of the software title one carries sa on. Software assurances training benefit provides technical training through the software assurance training vouchers satv program. However, customers who have maintained software assurance sa coverage can continue to renew sa on enterprise edition servers and upgrade to sql server 2017 software. Microsoft store support has answers to common questions about subscriptions, orders and purchases. Microsoft assurance software is a program that was introduced in 2002 to help users deploy and support microsoft windows, microsoft office and related server desktop applications. Your organizations software assurance benefits administrator receives an access. Microsoft identity manager external connector software. Software assurance is optional and cloud services are not available. For more information, see the microsoft product list and product use rights available on the microsoft volume licensing web site. Keys can be obtained from vlsc or by calling the activation call center. Software assurance by benefit microsoft volume licensing. Software assurance programs partner center microsoft docs. Make sure that you choose the correct country youre in to be able to contact the appropriate support for your location. There are specialized benefits such as license mobility that supports a variety of deployment options with extended license rights to let you deploy existing server.
Click on the license id for which you want to manage 24. You can also get instore personal training and expert advice on purchases. These help boost productivity by providing training to ensure effective and efficient deployment, management, support, and adoption of new microsoft software without impacting your training budget. Louisiana computer networking and support for software assurance. Depending on your account, you will either be redirected to your organizations signin page, or the microsoft account signin page.
Microsoft licensing is the single largest it expense for many. Help with effective and efficient deployment, management, support, and adoption of new microsoft products. Get the tools and training you need to do more with the it investments you plan to make as well as those you have already made. Learn about microsoft software assurance tools and resources that can help your company deploy. Software assurance benefits microsoft volume licensing. Participation in software assurance programs, including software assurance training vouchers satv and planning services, provides you an opportunity to grow your business with microsoft enterprise customers. Microsoft s software assurance programme is now running. Microsoft software assurance support incident submission. Get more out of your microsoft software and services. Microsofts software assurance programme is now running. Software assurance for microsoft server and cloud platform offers 247 support on the latest software releases to help you plan and better deploy microsoft server solutions. Software assurance spans microsoft s range of software products and services, helping you get the most out of your microsoft investment. Microsoft software assurance what it is and how it.
Software assurance planning services helps guide your customers through the deployment and business value planning stages of software implementation. This microsoft office 2016 professional plus open license is an essential tool for individuals and small to mediumsized businesses who want organization and simplicity in addition to fullfeatured, uptodate microsoft software. Louisiana computer networking and support for software. Effective july 1, 2016, in markets where the mpsa is available, microsoft no longer accepts new orders and software assurance renewals through existing commercial select plus agreements at the customers next agreement anniversary date. Microsoft software assurance benefits for office can help your organization. Get answers to frequently asked questions about software assurance. Gregor kneitz, who is a microsoft senior product manager for volume license programs will provide information about these benefits and will answer your questions about how to access it. If you do not have your access id, contact your software assurance benefits administrator or microsoft sales representative. Jun 14, 2016 software assurance has an annual cost of 29% of the license price for desktop products e. Sign in to access the volume licensing service center. Sign in to the volume licensing service center to verify your eligibility for phone or email support benefits entitled through software assurance. If you have nothing else, sab prs incidents call into microsoft professional support and open professional support incidents which can be a.
Microsoft updates to software assurance sa, beginning. The home use benefit is managed through the vlsc by the person with the software assurance manager role. Go to microsoft software assurance support page and click on submit request. On the create an incident select a payment option page, select use my software assurance agreement. Microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. Microsoft announced changes to their software assurance sa benefits program that will impact all business and enterprise sa customers over the next three years. After the software assurance benefit is activated, contact the software assurance benefits call center to request windows vista ultimate retail media and product keys. Software assurance for volume licensing includes a range of benefits that span microsoft software and services.
View your relationship summary and license summary details. Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. Software assurance offers support, deployment planning services, training. A comprehensive program that includes a unique set of technologies, services, and rights to help deploy, manage, and use microsoft products efficiently, software assurance helps keep your business up to date and ready to respond quickly to change and opportunity. Um eine anforderung fur telefonischen support oder unbegrenzten. Software assurance handbuch microsoft download center. Haufig gestellte fragen uber software assurance microsoft. Is foregoing software assurance a viable option for your company. Microsoft access software assurance 1 pc 077025673.
Microsoft announced retirement of software assurance deployment planning services and software assurance training voucher benefits on september, 2019. Software assurance helps boost organizational productivity with 24x7 technical support, deployment planning services, enduser and technical training. This phone support is available for all microsoft servers, windows operating systems, and office system products and editionseven if the specific license requiring support does not have software assurance coverage. Microsoft software assurance what it is and how it applies. Wie erhalt mein team zugang zum technischen support 24x7.
Microsoft software assurance benefits royal discount. Payments are handled through the software assurance voucher benefit savb online payment tool. The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. Software assurance benefits included with microsoft donations. The slick and sharp looking sorftware are there to help you achieve the maximum productivity in no time, similar to other office software but better. It is often mischaracterized as maintenance or support. Since august 1, 2018 microsoft premier support customers have seen a significant and steady decline in both the quality and time to resolution when microsoft announced their transition from microsoft premier to the unified model. Oct 07, 2010 your organizations investment in software assurance determines the number of phone support incidents you are eligible to receive. Why microsoft software assurance customers never win. Office 2016 professional plus comes with the latest versions of word, excel, powerpoint, outlook, onenote, and publisher as well as access to office web apps and. So ubermitteln sie einen supportvorfall fur software assurance. Microsoft windows remote desktop services software. Contact the software assurance benefits call center. Why microsoft software assurance customers never win the.
Microsoft office pro plus 2016 and software assurance. Microsoft identity manager external connector software assurance unlimited external users sign in to comment. Specialized benefits, such as license mobility, support a variety of deployment options with extended license rights that let you deploy existing server. Assure software support is available in microsoft store locations for inperson oneonone appointments with a microsoft expert. Microsoft assurance software is a program that was introduced in 2002 to help users deploy and support microsoft windows, microsoft office and. Customers should refer to their agreements for a full understanding of their rights and obligations under microsoft s volume licensing programs. Mar 19, 2019 the sa support offering is governed by microsoft s current software assurance terms and conditions. Microsoft software assurance big risk for a small reward. To submit an invoice to microsoft through savb, follow the instructions in step 8 of the workflow. The sa support offering is governed by microsofts current software assurance terms and conditions. Unlimited web support is included for all serv ers covered with software assurance. Additionally, a compli mentary phone incident is awarded to customers who have at least 1 server licence covered with software assurance.
Select the product and problem for which you need support. Microsoft access provides relational database and also provides users with necessary information quickly and efficiently. Software assurance by product microsoft volume licensing. Microsoft includes two years of free software assurance with most volume licensing products it donates through techsoup. Users must sign in to the vlsc with a microsoft account and. All donated microsoft products include software assurance except for get genuine operating systems. After redeeming planning services vouchers, you must invoice microsoft for payment.
Software assurance program directions on microsoft. Unlimited web support during business hours is available for all standard and enterprise edition server products covered by. Software assurance is included with some microsoft products available through techsoup, but it can also be requested on its own. Steven, i n simple terms, what exactly is software assurance and why is it so important with microsoft licenses sk. When you have at least one server license covered with software assurance sa you get a complimentary phone support incident, plus unlimited web support for all the servers covered with sa. Get the best pricing, discounts, and added benefits designed to support server and cloud technologies. Users will no longer be able to upgrade from previous versions of their microsoft software unless they join this controversial scheme. While buying enough software assurance does come with certain. Microsoft is updating software assurance sa through changes to sa benefits, starting in february 2020. Microsoft volume licensing microsoft software assurance. As a software assurance training vouchers partner, microsoft will compensate you to provide instructorled, technical classroom training.
Sign into the partner center dashboard select mpn from the menu, then select programs select software assurance enrollment select the planning services program enrollment tab at the top of the page. Discounted microsoft products are available with or. Being a member of the microsoft office family of products, ms access possesses a convenient interactive interface that is familiar to office. For assistance with benefits activation, please contact the microsoft. Nov 07, 2011 microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. The software assurance support provides business hours support with a 24hour response time goal. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7. Type your software assurance access id and email address you use to access the vlsc and click continue. Transition for customers that need to transition their software, microsoft offers technology and support benefits software assurance, when added to volume license, costs a little more, but what it does is give you the right to upgrade, at no additional cost, to any new releases that come out within a 3 year period of the purchase of. The sa support offering is governed by microsoft s current software assurance terms and conditions. These changes will take place over two years, starting in february 2020. I renew my mct successfully last month and i also received a email remind me to login to activate my mct.
This blog is the first of a threepart series focused on fdas computer software assurance csa. The volume licensing service center vlsc gives you easy access to. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment. Microsoft software assurance benefits changes impacting. How to activate your software assurance benefits microsoft. How to accelerate adoption of fdas computer software assurance. Software assurance has an annual cost of 29% of the license price for desktop products e. As part of the bizspark graduation offer, discounted visual studio subscriptions and software assurance offers are made available within 3 months after your subscription has ended. Software assurance planning services in partner center. Customers should refer to their agreements for a full understanding of their rights and obligations under microsofts volume licensing programs. Using software assurance benefits for premier support december 21, 2015 organizations that purchase with software assurance for microsoft software can use the associated benefits credits to obtain premier support and implementation assistance from microsoft. Additionally, software assurance is not as robust of a technical support offering.
You may check this link on how you can contact microsoft software assurance about your plan. Plans include a broad range of microsoft software and services, including windows, microsoft office, exchange, system center, sql server, and many others. Access all your licensing information in one location. Microsoft windows remote desktop services software assurance series sign in to comment. Software assurance may 16, 2018 a subscription addon for onpremises licenses that provides rights to new versions of the licensed software, use rights that provide the most cost effective way to enable specific usage scenarios such as virtualization, and miscellaneous benefits of. By delivering planning services engagements, you have the opportunity to generate more leads, drive enterprise agreement renewals, and get paid by microsoft. Software assurance helps boost organizational productivity with 24x7 technical support, deployment planning services, enduser and technical training, exclusive technologies and rights, and the latest microsoft software releases and unique technologiesall in one costeffective. The manage software assurance benefits details page appears showing the license ids that have this benefit.
May 16, 2018 software assurance may 16, 2018 a subscription addon for onpremises licenses that provides rights to new versions of the licensed software, use rights that provide the most cost effective way to enable specific usage scenarios such as virtualization, and miscellaneous benefits of modest value. How to contact microsoft with my assure plan microsoft. Volume license key if applicable windows 10 multiple activation key mak andor windows 10 key management service kms how do i get my key. To help verify your companys eligibility to enroll in a specific planning services engagement. The value and benefit gained under microsoft volume licensing programs and through use of microsoft software and services may vary by customer. With annual fees for the extended hotfix support benefit included in the software assurance program, you pay only the perhotfix fee for new, nonsecurity hotfixes when you need them. Microsoft software assurance sa benefits redmond, washington usa september, 2019. Software assurance benefits include new product version rights, support, license mobility. As of february 1, 2020 many businesses will no longer qualify for microsoft software assurance benefits. Software assurance training, certification, and program. Microsoft products and services agreement mpsa customers should use the business center. You will see a green check mark next to any requirements or competencies you have already. Software assurance for microsoft server and cloud platform offers problem resolution support and the latest software releases to help you plan, deploy, and use microsoft server solutions.
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